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Arco Mail Manager

Arco Mail Manager

An end-to-end solution to manage and automate all inbound and outbound business communication, this smart tool has got you fully covered.

Smart functionalities

Easy mail management

Streamline your communication into one transparent platform: from phone calls and paper mail to e-mails and web forms. Manage everything from one central location.

Intelligent sorting

Arco Mail Manager organises all incoming communication and directs it to the right department, workflow or application.

Ultra fast mail processing

Fast and efficient handling of all mail through automatically generated response templates, attachment scanning and removal of unwanted e-mails and spam.

Flexible configuration

Tailor Arco Mail Manager to your business requirements with easily adaptable workflows and additional modules. Designed for both large and small businesses.

Response templates

Reply to frequent e-mails quickly and easily with Arco’s extensive template database. Automatically link templates to specific e-mails, questions, complaints or requests.

Comprehensive features

Benefit from a wide range of powerful and practical tools: integrated address management, advanced search options, automatic notifications, deadlines, complaint management, legal archiving and delegation in case of absence.

Intuitive design

This incredibly user friendly tool is available in multiple languages and easily accessible for all. Hit the ground running and instantly have a clear overview of all correspondence.

Seamless integration

Arco guarantees flawless integration with all existing workflows, systems and software (ERP, CRM, OPS…) without the need for new infrastructure.

Effortless compliance & advanced security

Arco ensures peace of mind. All our software and applications comply with Belgian and European legislation, ISO standards, eIDAS and GDPR requirements. We safeguard your valuable business information through data storage in Arco Doma. Our cloud meets the international OWASP standards.

You are in safe hands

You can count on our team to provide extensive support, from the initial setup to ongoing assistance. As your single point of contact, your personal account manager is always available to provide personalised advice and in-depth follow-up. Our helpdesk will happily assist with any urgent problems or questions.

Streamline all your communication

Embrace the freedom to digitalise and automate exactly the way you want. Our modular solutions come with unparalleled flexibility. You set the course, Arco handles the rest.